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Privacy Policy

Welcome to the Privacy Policy of Precision Technology Services LLC. We respect your privacy and are committed to protecting your personal data and confidential client information. This privacy policy will inform you as to how we look after your personal data when you engage with our technology services, visit our website, or interact with our support and monitoring tools.

1. Important Information and Who We Are

Precision Technology Services LLC is the controller and responsible for your personal data. When providing IT support, managed services, network administration, or consulting, we may process client data, system logs, ticketing information, and user interactions. We enforce strict data security protocols to help ensure operational and confidential client data remain protected.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, device identifiers, and other technology on the devices you use to access our services or support portals.
  • Usage Data includes information about how you use our website, ticketing systems, and remote support sessions.
  • Service Data includes configuration details, performance metrics, and information supplied to us to deliver our services and products.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: Where we need to perform the service contract we are about to enter into or have entered into with you. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. To operate helpdesk, monitoring, backup, and security services you have requested.

4. Data Security

Precision Technology Services LLC has put in place appropriate security measures to prevent your personal data and service-related information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.